====== Ticketlinker Plugin ======
---- plugin ----
description: Provides basic integration with the Cerberus Helpdesk system
author : Dominik Smatana
email : dominiks@users.sourceforge.net
type : syntax
lastupdate : 2007-08-04
compatible : 2007-06-26
depends :
conflicts :
similar :
tags : embed
downloadurl: https://downloads.sourceforge.net/project/ticket-linker/DokuWiki%20plugin_%20Ticket%20linker/Version%201.0.0/ticketlinker.zip?r=https%3A%2F%2Fsourceforge.net%2Fprojects%2Fticket-linker%2Ffiles%2Flatest%2Fdownload&ts=1527697879
http://sourceforge.net/project/showfiles.php?group_id=200661&package_id=240866
sourcerepo : http://sourceforge.net/p/ticket-linker/code/HEAD/tree/dokuwiki-plugin/trunk/ticketlinker/
----
Main page: http://sourceforge.net/projects/ticket-linker/
===== Installation =====
Search and install the plugin using the [[plugin:extension|Extension Manager]] or manually with the download from the [[http://sourceforge.net/projects/ticket-linker/files/DokuWiki%20plugin_%20Ticket%20linker/Version%201.0.0/ticketlinker.zip/download|SourceForge Mirror]]. Refer to [[:Plugins]] on how to install plugins manually.
All versions of the plugin:\\ http://sourceforge.net/projects/ticket-linker/files/DokuWiki%20plugin_%20Ticket%20linker/
===== Configuration =====
After installation you have to set these configuration options in your Admin -> Configuration Settings:
**ticketMaskLength**
Length of ticket mask (e.g. 13)
**cerberusUrl**
Full URL path to your Cerberus installation, see example:
https://www.domain.tld/agents/display.php?ticket=
===== Usage =====
Every occurrence of
ticket#
will be processed - following 13 (configurable) characters will be used as ticket mask. Example:
ticket#XXX-12345-123
will be rendered as
#XXX-12345-123
===== Change log =====
* Version 1.0.0 (2007-08-04)
* initial version
* only masked tickets are supported
* tested with Cerberus 2.7.0
===== ToDo's =====
* implement support for [[plugin:extension|extension manager]] automatic installation (how?)
* provide default values for configuration parameters (how?)
* rewrite source code according to DokuWiki [[:development#coding_style|coding style]]
===== Comments =====
For this kind of things, I find it simple to use [[interwiki|interwiki links]].
in your interwiki.conf, just add
bug http://mybugtracker.com/?id=
then link to your bugs with
[[bug>the_bug_id]]
It will even appear with the icon you'll set for the 'bug' prefix.
--- //[[christophegragnic@yahoo.fr|Christophe Gragnic]] 2007-12-06 08:11//