Provides basic integration with the Cerberus Helpdesk system
Compatible with DokuWiki
2007-06-26
This extension has not been updated in over 2 years. It may no longer be maintained or supported and may have compatibility issues.
Search and install the plugin using the Extension Manager or manually with the download from the SourceForge Mirror. Refer to Plugins on how to install plugins manually.
All versions of the plugin:
http://sourceforge.net/projects/ticket-linker/files/DokuWiki%20plugin_%20Ticket%20linker/
After installation you have to set these configuration options in your Admin → Configuration Settings:
ticketMaskLength
Length of ticket mask (e.g. 13)
cerberusUrl
Full URL path to your Cerberus installation, see example:
https://www.domain.tld/agents/display.php?ticket=
Every occurrence of
ticket#
will be processed - following 13 (configurable) characters will be used as ticket mask. Example:
ticket#XXX-12345-123
will be rendered as
<a href="https://www.domain.tld/agents/display.php?ticket=XXX-12345-123" target="_blank" title="Ticket #XXX-12345-123">#XXX-12345-123</a>
For this kind of things, I find it simple to use interwiki links. in your interwiki.conf, just add
bug http://mybugtracker.com/?id=
then link to your bugs with
[[bug>the_bug_id]]
It will even appear with the icon you'll set for the 'bug' prefix. — Christophe Gragnic 2007-12-06 08:11