請理解軟體的作者不會提供任何個人支持，因此不要直接發送電子郵件給他們 ¹⁾。相反地，請依循以下列出的選項取得幫助：

有幾種方法可以從 DokuWiki 活躍的社群中獲得免費支援，取得聯繫的最佳方式包括：

• 郵件列表（開發相關疑問）
• 用戶論壇（使用相關疑問）
• 聊天頻道（快速提問與社交閒聊）
• 如果要提交錯誤或 Bug 請參閱臭蟲回報頁面

在提出問題之前，請確保了解以下幾點：

• 善用搜尋 —— http://search.dokuwiki.org 是您的好朋友
• 保持耐心 —— 人們使用閒暇時間回答問題，他們並不是全年無休地回覆問題
• 有效提問 —— 如果您希望獲得有用的回答，請在發文前詳閱提問的智慧。此外，關於外掛程式的相關問題，請參考 如何詢問有關外掛程式的問題
• 如果您遇到問題需要迫切處理或尋求專業説明，請考慮諮詢專業人士支援

如果您想要某個功能，但無法從下面的列表中聘請專業服務提供商，您可以考慮發布一個懸賞計劃。當其他人認為您的功能提案很棒時，他們可能會參與並提供協助。

賞金計劃（Bounty Program）是吸引自由開發者的好方法，但不能確定的是發佈的任務何時能夠完成。

世界各地有許多不同的公司提供開源軟體的專業協助，關於 DokuWiki 諮詢顧問與服務提供者，可以在 WikiMatrix 的列表中找到：

• CosmoCode GmbH

  provides consulting , setup/configuration , customizing , programming and training Specialized in DokuWiki Professional support from DokuWiki's main developer and his company. We can help you with installation und configuration, integration into existing infrastructure (eg. Active Directory authentication), template and plugin development, individual customization, training for users and admins and general service and support.
• OSInet

  provides consulting , setup/configuration , customizing , programming and training Specialized in DokuWiki and MediaWiki
• R'n'B Consulting

  provides setup/configuration , customizing , programming and training Specialized in DokuWiki
• Linux Stans

  provides consulting and setup/configuration Specialized in Confluence , DokuWiki , MediaWiki , PmWiki and XWiki
• CiviHosting

  provides setup/configuration Specialized in DokuWiki , MediaWiki and TiddlyWiki
• Cloud68.co OÜ

  provides consulting , setup/configuration and training Specialized in DokuWiki and MediaWiki
• Intersel

  provides consulting , setup/configuration , customizing , programming and training Specialized in DokuWiki and MediaWiki
• eLibrary - eLib

  provides consulting , setup/configuration , customizing , programming and training Specialized in MediaWiki , DokuWiki and PmWiki
• Nicolas Friedli

  provides consulting , setup/configuration and training Specialized in DokuWiki
• 19 points

  provides consulting , setup/configuration , customizing , programming and training Specialized in DokuWiki , MediaWiki , XWiki and Zoho Wiki
• IT-MUECKE - Inhaber: Richard Muecke

  provides consulting , setup/configuration and training Specialized in DokuWiki
• Kreablo AB

  provides consulting , setup/configuration , customizing , programming and training Specialized in DokuWiki , MediaWiki and XWiki
• PlotHost

  provides consulting , setup/configuration and customizing Specialized in DokuWiki , MediaWiki and PmWiki
• 2i2L

  provides training Specialized in DokuWiki , MediaWiki and XWiki
• RoseHosting.com

  provides consulting and setup/configuration Specialized in MediaWiki , DokuWiki , PmWiki , Tiki Wiki CMS Groupware and Confluence
• mturner.org

  provides customizing and programming Specialized in DokuWiki
• frogpond Enterprise Collaboration Consulting

  provides consulting , setup/configuration , customizing and training Specialized in DokuWiki and MediaWiki
• eQTeam Information Providers BV

  provides consulting , setup/configuration , customizing , programming and training Specialized in DokuWiki and MediaWiki
• Scopia visual interfaces systems SL

  provides consulting , setup/configuration , customizing , programming and training Specialized in DokuWiki